PRIVACY POLICY

Privacy & Safety

We are committed to ensuring that your privacy is protected - we will never share your personal information with anyone for any reason unless we have your explicit permission or the disclosure is otherwise in accordance with the General Data Protection Regulations 2016. For more information on how we use your data, or if you don't want us to process your data any more, please contact us.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy.

Why do we collect your information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.​

Information we store

When you sign up for our newsletter or other email alerts, we store your e-mail address.

When you place an order with us, we store your name, address and items ordered.

You can choose to save your address with a password protected account after you place your order.

You can change / remove your account details at any time on your 'Account' page once logged in.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Our secure server

We use SSL (Secure Socket Layer) to ensure that all personal information sent between your browser and our secure server is encrypted - this means it cannot be read or tampered with.

You can check the security certificate by clicking the padlock in the address bar.

 

Cookies

The first time you visit www.applestumprecords.com, our server sends your computer a 'cookie', which contains your unique User ID.

The cookie is a small piece of data that sits on your browser and helps us to make sure you have a great experience on our website. The cookie can only be read by our website and will not expose you to any security risks.

Next time you visit our website, your computer sends back the cookie to tell us who you are. This means that we can see help you pick up where you left off by remembering the items you had in your basket or wishlist.

This will ONLY store your User ID, we DO NOT use it to store any other information about you. You can opt out of cookies when you visit our site and also delete them using the settings in your browser.

Changes to our privacy policy

We may review and amend this policy from time to time. Changes and clarifications will take effect immediately once we post them on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.